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Teniendo en cuenta los plazos que se indican al realizar la compra y se consideran días hábiles para el cumplimiento de dicho plazo. También Es muy importante que antes de realizar la compra, verifiques las dimensiones del producto, evitando con esto, problemas al momento de la entrega ALMACEN ALMIRANTE GUISSE (Jirón Almte. Martin Guisse 1863 – Lince – Lima - Peru) Para los productos adquiridos a través de sitio para recojo en Almacén se sujetarán a las condiciones de despacho y entrega elegidas por el usuario y disponibles en el sitio. • El tiempo de entrega del producto comprado, lo podrá Recoger a 2 días útiles después de compra. • Los horarios para recoger el producto comprado es Lunes a Viernes 9.00am a 12pm y 14.00pm a 17.50pm. sábado 9.00am y 12.00pm • El cliente tendrá un plazo de 2 días más para poder recoger el producto, caso contrario el cliente asumirá un monto de almacenamiento calculado en base a los m2 cúbicos del tamaño del producto. • Al momento de recoger su compra el cliente debe presentar su recibo de compra de manera impreso. • El Cliente debe revisar el producto comprado en el momento del recojo. Luego de ello No se aceptarán reclamos por productos no revisados en ese momento. • Una vez el cliente revise el producto, se procederá con el embalaje del mismo. El retiro de su compra es señal de conformidad con el estado en el que el bien se encuentra. ENTREGA A DOMICILIO: Para los productos adquiridos a través de sitio para entrega a Domicilio se sujetarán a las condiciones de despacho y entrega elegidas por el usuario y disponibles en el sitio • La información del lugar de envío y la persona que lo reciba el producto es de exclusiva responsabilidad del usuario. Salvo manifestación distinta del cliente, la empresa presumirá que la persona que atienda y/o reciba el (los) producto(s) es la autorizada por el cliente para recepcionar la compra • La recepción del producto debe realizarse por una persona mayor de edad, quien deberá firmar y escribir su Nombre Completo en la guía de despacho para acreditar la recepción. • El tiempo de entrega del producto comprado, será dentro de los 2 y 4 días útiles de realizada la compra, según la ubicación del distrito donde se entregara el producto. Sin embrago, la entrega será coordinada con el cliente 1 día antes del despacho. • El servicio de despacho se realiza en días laborables en el horario 9.00 am a 18.00pm de Lunes a Viernes. Pero sin embargo este Horario puede Variar según la coordinación se realice con el comprador. • Cuando se realice la entrega el cliente, deberá verificar el producto que compro se encuentra en perfectas condiciones, luego de ello deberá firmar la guía de despacho y aceptarla. • El personal de transporte no está autorizado ni capacitado para alterar y cambiar piezas de los productos que se entreguen en domicilio. El transporte no incluye personal de estiva. De ser necesario, este debe ser presupuestado. • Posterior a la aceptación del despacho y no existiendo observación alguna por el cliente en la Guía de Remisión, posterior a ello DECORPLAS, no se responsabiliza por daños físicos en el producto. • En caso de disconformidad con el producto al momento de la entrega, deberá indicar claramente el motivo de su disconformidad, anotando en la Guía de Remisión o documento de entrega. En este caso el transportista se llevará el producto para realizar el respectivo cambio del producto comprado. Posterior a ello puede comunicarse al 265-1615 Anexo 224, con la finalidad de respaldar esta información. • El Cliente debe firmar el acta de conformidad al momento de la entrega, no se aceptarán reclamos por productos no revisados en ese momento. Las devoluciones y cambios están permitidas dentro de los primeros 7 días de realizada la compra. 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